As soon as you approach the place (they have several shops around town) you can hear the well selected music on their playlist. Very enjoyable mix of smooth jazz, pop or the like.Once you enter the shop you can immedately smell the coffee, excellent qualtity coffee. I bet it has a lot to do with the high quality italian espresso machines they have.Although it is formally a bakery, you can picture this as a smaller scale lil' starbucks-type coffee shop. Complete with all the varieties of coffee and tea beverages, as well as a good selection of sandwiches, salads and CAKE.One thing... service. There's a good opportunity to improve service. It seems to me that they have a staff of many new employees who need to work on service attitude. Some others are pretty good and make for a very pleasant experience.Overall, great coffee, large variety, great mood, room for improvent on service.